Terms of service
Effective Date: March 20, 2026
Welcome to Qi Era. By using our website at www.qiera.com, you agree to these Terms of Service. If you do not agree, please do not use our site.
General
Qi Era may update these terms at any time. Continued use of the website after changes are posted means you accept the updated terms.
Products
We do our best to ensure product descriptions, images, and pricing are accurate. However, we do not guarantee that all content is error-free or current, and we reserve the right to correct errors or update information at any time.
Due to the natural sourcing of our botanicals, slight variations in color, texture, and aroma may occur between batches. This is normal and reflects the authenticity of our ingredients.
Pricing and Payment
All prices are listed in U.S. dollars and are subject to change. Payment is due in full at checkout. We accept the payment methods displayed during the checkout process.
Orders
By placing an order, you are making an offer to purchase. We reserve the right to cancel any order due to product availability, pricing errors, or suspected fraud. If we cancel your order, you will be fully refunded. Orders that have already shipped cannot be canceled.
Returns and Refunds
Returns and refunds are accepted within 14 days of receiving your order. If your package arrives damaged or defective, please contact us as soon as possible. For full details, please see our Shipping and Returns page.
Use of the Website
You agree to use this website for lawful purposes only. You may not copy, distribute, or modify any content on this site without our written permission.
Health Disclaimer
Qi Era products are herbal wellness products intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease. The information on this website is for educational purposes only and is not a substitute for professional medical advice.
Please consult a qualified healthcare professional before using any Qi Era product, especially if you are pregnant, have a medical condition, or are taking medication. Qi Era is not liable for any adverse reactions or health consequences resulting from the use of our products. Please review our full Disclaimer page for additional details.
Limitation of Liability
To the fullest extent permitted by law, Qi Era is not liable for any indirect, incidental, special, or consequential damages arising from your use of this website or our products. Our total liability for any claim shall not exceed the amount you paid for the product in question.
Indemnification
You agree to hold harmless Qi Era, its founders, employees, and agents from any claims, damages, or expenses arising from your use of this website or your violation of these terms.
Governing Law
These terms are governed by the laws of the State of Florida. Any disputes will be resolved in the courts of Florida.
Contact Us
Questions about these terms? Contact us at heyqiera@gmail.com.
***General Disclaimer***
The information on the Qi Era website, including all content, text, graphics, and product descriptions, is for general informational and educational purposes only. Nothing on this site should be considered medical advice, diagnosis, or treatment.
FDA Disclaimer
These statements have not been evaluated by the Food and Drug Administration. Qi Era products are not intended to diagnose, treat, cure, or prevent any disease or health condition.
Product Use
Qi Era products are herbal wellness products intended for external use only. Results may vary. Qi Era does not guarantee specific outcomes from the use of our products.
Due to the natural sourcing of our botanicals, slight variations in color, texture, and aroma may occur between batches. This is normal and does not affect product quality.
Consult Your Healthcare Provider
The content on this website does not replace professional medical advice. Always consult a qualified healthcare professional before using any herbal product, especially if you are pregnant, nursing, taking medications, or managing a pre-existing condition.
Qi Era does not provide medical consultations or personalized health recommendations. Any content about Traditional Chinese Medicine, herbal properties, or wellness practices is shared for educational purposes only and should not be interpreted as a prescription or treatment plan.
Safety
Vaginal steaming involves hot water and steam, which carry a risk of burns if not used properly. Always test steam temperature before use and allow the infusion to cool for 2 to 3 minutes before beginning your session. Qi Era is not responsible for injuries resulting from improper use.
Do not use Qi Era products if you are pregnant or think you may be pregnant, are currently menstruating, have an IUD or internal contraceptive device, have an active vaginal infection or open wounds, have had recent surgery in the pelvic area, or are experiencing unexplained bleeding.
If irritation occurs, stop use immediately and consult a healthcare professional.
Assumption of Risk
By purchasing and using Qi Era products, you acknowledge that you have read and understood all product instructions, warnings, and safety guidelines. You voluntarily assume all risks associated with use. Qi Era, its founders, employees, and agents are not liable for any adverse reactions, injuries, or health consequences resulting from product use.
External Links
Our website may contain links to third-party websites. Qi Era is not responsible for the content or practices of external sites, and linking to them does not imply endorsement.
Accuracy
We make every effort to keep our website content accurate and current, but we do not guarantee that all information is error-free or complete. We reserve the right to update content at any time without notice.
Contact Us
Questions about this disclaimer? Contact us at heyqiera@gmail.com.